Manager of People & Culture – NY Based

Posted 2 months ago

As our first Head of People & Culture, you will identify, develop and advocate for the talent we need to grow across two locations. You’re passionate about providing our team with the right support to develop in their careers, and you will provide the vision for growing the organization and building our culture of innovation & open, empathetic communication.


  • Recruiting & hiring: understand the skills & experience necessary for each role; write & maintain JDs for all roles in the organization; identify & interview talent; manage relationships with headhunters and maintain our presence on LinkedIn and with headhunters; explore new avenues for talent, including industry gatherings
  • Performance management: partner with leadership to define annual performance review process; clarify goals for meeting & exceeding expectations; communicate expectations to broader organization
  • Compensation & incentives: negotiate packages at time of hire; manage raise & bonus process; communicate benefits & policies; maintain corporate handbook; administrate & improve benefit offerings, in partnership with COO and Managing Partner
  • Employee relations: develop orientation plans & on-boarding strategy; ensure successful integration of new talent into existing teams and culture; serve as a sounding board for employees, and resolve conflicts between individuals; identify opportunities for individual & team growth & development, and facilitate training and enrichment; manage exit interview process and help leadership team learn from executives’ departures
  • Company culture: manage all internal communications to keep employees informed & aligned; establish regular cadence of company-wide meetings & offsites to educate and connect teams identify & recognize individual and group contributions to success; manage remote locations and balance time appropriately between offices; develop leadership playbook for standardizing operations across offices and functions


  • You have a minimum 7-10 years of functional experience across the full spectrum of People management, ideally within an agency environment. Experience with change management and organizational design is a plus
  • You understand how to operate and scale People programs across different geographies, and you’re comfortable taking responsibility for the full lifecycle of employment from onboarding to exit
  • You have an established network for identifying and recruiting new talent, and you’re able to articulate new roles and train for new capabilities
  • You hold people accountable for measurable impact, and you analyze performance based on clearly communicated metrics and expectations
  • You demonstrate the ability to build rapport and trust with people at all levels in an organization, and you represent employees fairly and empathetically. You’re comfortable having difficult conversations, and you can facilitate productive outcomes in moments of conflict

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